Return Policy
Return Policy
Last updated: August 16, 2026
At WyrmPath, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please read our return policy carefully before initiating a return.
1. Return Eligibility
To be eligible for a return, the following conditions must be met:
- The item must be returned within 30 days of the delivery date.
- The item must be unused, in its original condition, and in its original packaging.
- Proof of purchase (order confirmation or receipt) must be provided.
The following items are not eligible for return:
- Items that have been used, damaged, or altered after delivery.
- Items marked as final sale or non-returnable at the time of purchase.
- Gift cards.
2. How to Initiate a Return
To start a return, please contact us through our website's contact page with the following information:
- Your order number.
- The item(s) you wish to return.
- The reason for the return.
Our team will respond within 2 business days with instructions on how to proceed. Do not send items back without prior authorization.
3. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping method, as WyrmPath is not responsible for items lost in transit during the return process.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Please note that original shipping costs are non-refundable unless the return is due to our error.
5. Exchanges
We only replace items if they are defective or damaged upon receipt. If you need to exchange an item for the same product, please contact us through our contact page.
6. Defective or Incorrect Items
If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will arrange for a replacement or full refund at no additional cost to you, including return shipping.
7. International Returns
For customers outside of France, please be aware that return shipping costs and any applicable customs fees are the responsibility of the customer. We recommend contacting us before initiating an international return so we can guide you through the process.
8. EU Right of Withdrawal
If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason, in accordance with EU consumer protection law. To exercise this right, please notify us in writing before the withdrawal period expires.
9. Contact Us
If you have any questions about our Return Policy, please don’t hesitate to reach out via our website's contact page. We are happy to assist you.